Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using drnehabhandari.com or purchasing any products or services offered by Dr. Neha Bhandari ("we", "us", "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services Offered

Dr. Neha Bhandari offers the following services through drnehabhandari.com:

  • Online wellness consultations and coaching programmes

  • Digital products including guides, e-books, and recorded content

  • Live webinars, workshops, and group programmes

  • Membership or subscription-based wellness content

  • Airbnb wellness property booking assistance (where applicable)

The nature and availability of services may change from time to time without prior notice.

2. Eligibility

You must be at least 18 years of age to use our services or make a purchase. By using our website, you represent that you meet this requirement. Our services are intended for individuals in India and are governed by Indian law.

3. Accounts & Registration

Some services may require account registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised access or use of your account.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise

  • Prices are subject to change without notice; however, changes will not affect confirmed orders

  • All payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway authorised by the RBI

  • Accepted payment methods include: Credit Cards, Debit Cards, Net Banking, UPI, and EMI (where available)

  • You agree to provide accurate and complete payment information

  • In the event of a payment failure, please contact us before attempting a re-payment to avoid duplicate charges

5. Medical & Health Disclaimer

Dr. Neha Bhandari is a holistic wellness and lifestyle consultation brand. The information, content, programmes, and consultations offered on this website are for educational and informational purposes only. They are not intended to:

  • Diagnose, treat, cure, or prevent any medical condition or disease

  • Replace or substitute professional medical advice, diagnosis, or treatment

  • Serve as a second opinion or confirmation of any existing diagnosis

Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read or seen on this website. Individual results from our wellness programmes may vary.

6. Intellectual Property

All content on drnehabhandari.com, including but not limited to text, graphics, logos, images, audio, video, guides, e-books, and programme materials, is the exclusive intellectual property of Dr. Neha Bhandari and is protected under applicable Indian copyright laws.

  • You may not reproduce, distribute, modify, or commercially exploit any content without our explicit written permission

  • Personal, non-commercial use of content for your own reference is permitted

  • Sharing, uploading, or reselling any paid digital content is strictly prohibited and constitutes copyright infringement

7. User Conduct

By using our website and services, you agree not to:

  • Use the website for any unlawful or fraudulent purpose

  • Post or transmit harmful, offensive, or defamatory content

  • Attempt to gain unauthorised access to our systems or user accounts

  • Impersonate any person or misrepresent your affiliation with any entity

  • Engage in any activity that disrupts or interferes with our services

8. Programme Participation

When you enrol in any coaching programme, workshop, or wellness course:

  • You commit to engaging in good faith and taking personal responsibility for your wellness journey

  • Results are not guaranteed and depend on individual effort, commitment, and circumstances

  • Content shared within group programmes is confidential and not to be shared externally

  • We reserve the right to remove participants who violate community guidelines without refund

9. Limitation of Liability

To the maximum extent permitted by applicable law, Dr. Neha Bhandari shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability in any matter related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Third-Party Services

Our website may integrate with or link to third-party services including Razorpay (payments), Systeme.io (email and course delivery), Google (calendar and analytics), and social media platforms. We are not responsible for the practices, content, or policies of these third-party services.

11. Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall first be attempted to be resolved through mutual discussion. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact

For any questions regarding these Terms, please contact us at hello@drnehabhandari.com.